Web-based training is led by an instructor and is delivered online at a specific date and time. All you need is a computer, phone, and an Internet connection. Everything happens live, so you can ask questions and interact with other participants. Web-based training combines the interaction of a classroom with the convenience of staying right where you are!
DWD's Web-based Training Offers You:
- Convenience - Receive the training you need right from your office. You don't have to worry about being away from home and work for days at a time.
- Lower Cost - Eliminate travel expenses associated with traditional classroom training. All you need is a computer with Internet access.
- High Quality - Our web-based training sessions are taught by our highly knowledgeable software consultants. The same software consultants that provide you installation and support services.
(permalink) Contact John Haney, CPA at 800.232.8913 or jhaney@dwdtechgroup.com to discuss your organizations unique software needs and schedule a time to walk through the software.
(permalink)Contact John Haney, CPA at 800.232.8913 or jhaney@dwdtechgroup.com to discuss your organizations unique software needs and schedule a time to walk through the software.
(permalink)You may either contact DWD Technology Group or Sage Software for Fundraising 50 software support.
To speak with a Systems Consultant at DWD Technology Group for your software support needs, please call 800.232.8913.
If you have an active Gold Support plan through Sage Software, you can contact their software support staff.
(permalink) Have you ever uttered “If only my software would just. . .“ or “I really wish my softare could. . .“? For those of you wishing for particular software enhancements, there is an opportunity to voice your request. It's quick, it's easy and best of all, it works.
You can submit a product enhancement request by visiting http://support.sagesoftwareinc.com/nps/main.cfm
Log in by using your login id and password and click on the following links:
- Support tab
- Select your product (MAS90/BusinessWorks/MIP/Sage Fundraising)
- Product Enhancement Request (located on the bottom right hand corner)
The developers at Sage Software keep a tally of the submitted requests and work to incorporate your desired enhancements into future software releases.
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You may either contact DWD Technology Group or Sage Software for Sage MIP Fund Accounting software support.
To speak with a Systems Consultant at DWD Technology Group for your software support needs, please call 800.232.8913.
If you have an active Gold Support plan through Sage Software, you can contact their software support staff.
(permalink)Generally Sage Software releases a major enhancement to Sage Fundraising 50 once a year. All Sage Fundraising 50 users with an active Gold Support plan should receive their software upgrade CD in the mail.
(permalink)Generally Sage Software releases a major enhancement to Sage MIP Fund Accounting once a year. All Sage MIP Fund Accounting users with an active Gold Support plan should receive their software upgrade CD in the mail.
(permalink)The Sage BusinessWorks Silver (10 cases) and Gold (unlimited cases) support plans are through Sage Software, Inc. Their BusinessWorks support team provides phone and online support assistance. You can contact the BusinessWorks support team at 800.447.5700 or online at http://www.sagesoftwareonline.com/eServices/Main/frmLogin.aspx.
If you choose to contact the Sage support team online, the following steps will help get to support assistance:
- Click on the Support Tab
- Choose your product BusinessWorks
- Select e-Support
- Choose Self
(permalink)If you are on a subscription plan with Sage Software, you will receive updates automatically.
(permalink)Every business has specialized needs, and in response, Sage Software has created Extended Solutions, a selection of over 1,500 new features and functions not found in the Sage MAS 90 and Sage MAS 200 core modules.
Contact us to find out how we can address your unique business needs.
(permalink)DWD Technology Group offers MIP Users Group meetings in Fort Wayne, Indiana, Indianapolis, Indiana and Toledo, Ohio. The users groups are beneficial in a number of ways including learning about the latest enhancements of MIP, obtaining new ideas to better utilize your software and meeting other MIP software users.
Click here for more information on our upcoming MIP Users Group meeting.
(permalink)If you have a maintenance plan that has lapsed past its expiration date, please contact Sherry Simmerman at 800.232.8913 or ssimerman@dwdtechgroup.com at DWD Technology Group. She will work with you and our contacts at Sage Software to bring your maintenance plan up to date.
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