• Get the latest version of MAS 90 and MAS 200 with annual upgrades to your current modules
• Maintenance releases from Sage's development team. Take advantage of product updates, fixes and minor enhancements that help maintain the reliability and performance of your software
• Get unlimited access to Sage Software Online, the award-winning online support system. This system contains the very same knowledgebase used by Sage's technical support experts. The system provides 24-7 access to solutions for thousands of common and not-so-common technical questions. In addition, Sage Software Online helps prevent software difficulties before they happen by posting the latest product and technical bulletins, installation tips, troubleshooting tips and product release information
• SageTalk discussion forums. These online discussion groups provide you with valuable ideas and tips on how to make better use of your software
• Proactive email notifications. The Subscription Plan email service broadcasts technical bulletins, program updates and product fixes that will help maintain the reliability and efficiency of your software
• Customer self-service options provide you with online access to review and update your company information, such as address, phone numbers, company contacts and more 
• The Technical Reference Support Guide (TRSG) - filled with valuable reference information and procedure checklist with frequently asked questions for year-end processing 
• Keep your tax tables and payroll calculations always up to date with quarterly and year-end Tax Table Updates.
• A 10% discount on Sage MAS 90 and MAS 200-compatible checks and other business forms

• Telephone support, e-mail and fax assistance, directly from Sage Software, for an unlimited number of cases
• Toll-free telephone service
• Online access to your case history so you can verify the status of an open case and view a 13-month history of past cases, including analysts notes and resolutions
• 15% discount on Sage MAS 90 and MAS 200-compatible checks and forms

• Telephone support, e-mail and fax assistance, directly from Sage Software, for an unlimited number of cases
• Exclusive priority toll-free telephone service
• Online access to your case history so you can verify the status of an open case and view a 13-month history of past cases, including analysts notes and resolutions
• 15% discount on additional Sage MAS 90 or MAS 200 modules (does not apply to third-party applications or additional users)
• 20% discount on Sage MAS 90 and MAS 200-compatible checks and forms

Please note that all support services related to these plans are provided directly from Sage Software

Every business has specialized needs, and in response Sage Software has created Extended Solutions, a selection of over 700 new features and functions not found in the core modules of MAS 90/200. DWD is dedicated to client satisfaction, and we realize customized software functionality can be vital in order to meet the business needs of clients who require unique solutions.  Our MAS 90 consultants are available to discuss the unique needs of your business and provide information on Sage Software's Extended Solutions for MAS 90/200.  

Contact us to learn more about Extended Solutions for MAS 90/200.

DWD Technology Group sends maintenance plan renewal notices as a convenience to its clients.  Often times, clients prefer to work directly with their contacts at DWD Technology Group rather than through Sage Software.  We've also found that contact information is not always updated with Sage Software which means some clients will not be notified by Sage Software of their maintenance renewal expiration.

If you receive a maintenance renewal notice from both DWD Technology Group and Sage Software, be sure to only renew with either DWD Technology Group or Sage Software, not both.

Have you ever uttered "If only my software would just. . ." or "I really wish my software could. . ."?  For those of you wishing for particular software enhancements, there is an opportunity to voice your request.  It's quick, it's easy and best of all, it works.

You can submit a product enhancement request by visiting http://support.sagesoftwareinc.com/nps/main.cfm

Log in by using your login id and password and click on the following links:

• Support tab
• Select your product (Sage MAS 90/MAS 200, BusinessWorks, MIP Fund Accounting or Sage Fundraising)
• Product Enhancement Request (located on the bottom right hand corner)

The developers at Sage Software keep a tally of the submitted requests and work to incorporate your desired enhancements into future software releases.

The engagement is basically divided into three segments: the respective software, data conversion and professional services.

Professional services are inclusive of installation, setup and training.

The level and amount of training you require is largely dependent on your abilities and the amount of available time you have to commit to the project.  We provide training for end users and or "train the trainer" type sessions. Training is provided on site or remotely utilizing desktop streaming.   DWD Technology Group's Consultants will tailor our level of serve to your desire. 

Sage MAS 90 and Sage MAS 200 Version 4.1 includes the most frequently received customer enhancement suggestions including improved personalization, customization and new intergration capabilities.

Version 4.1 Enhancements