ARE YOU UNDER UTILIZING YOUR MAS 90 SOFTWARE?
DWD Technology Group specializes in work flow optimization for distribution, manufacturing and accounting processes.
Too many times companies invest in state-of-the-art software and then struggle to fully utilize it. There are a number of reasons why, including staff turnover, minimal training of employees and neglecting to regularly review business process efficiency.
Ways DWD Can Help You Better Utilize Your MAS 90 Software:
- Review daily processes to increase profitability & efficiency.
- Find ways to readily have access to important reports and other key performance indicators of your business.
- Customize MAS 90 to save employees with demanding daily entry tasks.
- Integrate MAS 90 with other software packages to eliminate duplication of data entry.
- Learn ways to automate manual processes.
- Find ways to easily access business or customer data, such as a report showing customer purchases comparison to prior year, late shipment report, slow moving inventory, etc.
- Set up alerts or automatic emails to staff or customers when a specific event happens.
- Integrate sales and accounting systems.
- Learn ways to better track inventory within your warehouse.
- Learn ways to improve your picking and packing process.
- Improve the way you are capturing costs involved in production.
Request a FREE MAS 90 Business Process Review today! Contact David Overholt at 800.232.8913 or doverholt@dwdtechgroup.com.
(permalink) Have you ever uttered "If only my software would just. . ." or "I really wish my software could. . ."? For those of you wishing for particular software enhancements, there is an opportunity to voice your request. It's quick, it's easy and best of all, it works.
You can submit a product enhancement request by visiting http://support.sagesoftwareinc.com/nps/main.cfm
Log in by using your login id and password and click on the following links:
- Support tab
- Select your product (Sage MAS 90/MAS 200, BusinessWorks, MIP Fund Accounting or Sage Fundraising)
- Product Enhancement Request (located on the bottom right hand corner)
The developers at Sage Software keep a tally of the submitted requests and work to incorporate your desired enhancements into future software releases.
(permalink)Software Maintenance Plans Provided by Sage Software
Subscription Plan
- Get the latest version of MAS 90 and MAS 200 with annual upgrades to your current modules
- Maintenance releases from Sage's development team. Take advantage of product updates, fixes and minor enhancements that help maintain the reliability and performance of your software
- Get unlimited access to Sage Software Online, the award-winning online support system. This system contains the very same knowledgebase used by Sage's technical support experts. The system provides 24-7 access to solutions for thousands of common and not-so-common technical questions. In addition, Sage Software Online helps prevent software difficulties before they happen by posting the latest product and technical bulletins, installation tips, troubleshooting tips and product release information
- SageTalk discussion forums. These online discussion groups provide you with valuable ideas and tips on how to make better use of your software
- Proactive email notifications. The Subscription Plan email service broadcasts technical bulletins, program updates and product fixes that will help maintain the reliability and efficiency of your software
- Customer self-service options provide you with online access to review and update your company information, such as address, phone numbers, company contacts and more
- The Technical Reference Support Guide (TRSG) - filled with valuable reference information and procedure checklist with frequently asked questions for year-end processing
- Keep your tax tables and payroll calculations always up to date with quarterly and year-end Tax Table Updates.
- A 10% discount on Sage MAS 90 and MAS 200-compatible checks and other business forms
Silver Maintenance/Support Plan
The Silver Plan provides you with all the benefits of the Subscription Plan, plus:
- Telephone support, e-mail and fax assistance, directly from Sage Software, for an unlimited number of cases
- Toll-free telephone service
- Online access to your case history so you can verify the status of an open case and view a 13-month history of past cases, including analysts notes and resolutions
- 15% discount on Sage MAS 90 and MAS 200-compatible checks and forms
Gold Maintenance/Support Plan
The Gold Plan provides you with all the benefits of the Subscription Plan, plus:
- Telephone support, e-mail and fax assistance, directly from Sage Software, for an unlimited number of cases
- Exclusive priority toll-free telephone service
- Online access to your case history so you can verify the status of an open case and view a 13-month history of past cases, including analysts notes and resolutions
- 15% discount on additional Sage MAS 90 or MAS 200 modules (does not apply to third-party applications or additional users)
- 20% discount on Sage MAS 90 and MAS 200-compatible checks and forms
Please note that all support services related to these plans are provided directly from Sage Software
(permalink)Sage Software's online support system contains a wealth of information including a knowledgebase for MAS 90 which is a valuable learning center you'll want to visit often. To access Sage Software's online support system, you'll need to be listed as an active contact on our Sage account and have a login and password created. Account setup instructions.
(permalink)The engagement is basically divided into three segments: the respective software, data conversion and professional services.
Professional services are inclusive of installation, setup and training.
The level and amount of training you require is largely dependent on your abilities and the amount of available time you have to commit to the project. We provide training for end users and or "train the trainer" type sessions. Training is provided on site or remotely utilizing desktop streaming. DWD Technology Group's Consultants will tailor our level of serve to your desire.
(permalink)Every project will be different. The length of time depends on the volume of records to be entered, the changes to be made, the number of modules you'll be installing and the time available to the staff involved. A small project (GL and AP only) may be completed in a matter of weeks, while a larger project, including inventory and purchase order transactions, may take several months. We'll help you identify a realistic target date, and will work closely with you and your staff to meet that date.
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While MAS 90 and MAS 200 fills the broad requirements of most businesses, occasionally additional functionality is required to meet unique needs. As a MAS 90 and MAS 200 Master Developer, DWD is able to assist with the development of needed software customizations to help expand MAS 90 and MAS 200 functionality for your business.
DWD Technology group has received the Master Developer Certification from Sage Software for version 4.x of MAS 90 and MAS 200. With over 6 years of Master Developer Certification, the consultants at DWD continually expand their software knowledge is order to provide you with the finest support services available.
For more information about customizing your MAS 90 or MAS 200 software, please contact David Overholt, Project Manager at 800.232.8913.
(permalink)Every business has specialized needs, and in response Sage Software has created Extended Solutions, a selection of over 700 new features and functions not found in the core modules of MAS 90/200. DWD is dedicated to client satisfaction, and we realize customized software functionality can be vital in order to meet the business needs of clients who require unique solutions. Our MAS 90 consultants are available to discuss the unique needs of your business and provide information on Sage Software's Extended Solutions for MAS 90/200.
Contact us to learn more about Extended Solutions for MAS 90/200.
(permalink)The actual cost of the software depends on your needs and the number of system users. The software should be approximately 50% of your budget. Implementation costs can range from .5 to 2 times the cost of the software, again depending on the specific needs of the company.
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Sage MAS 90 operates as its own system or on Windows networks. This software is configured for companies with less than 15 system users or light transaction volume.
Sage MAS 200 is the server version of Sage MAS 90. The software offers the same functionality, but operates solely on a Windows network server. Sage MAS 200 is for companies with 15 or more system, users, large data volume and remote sites.
Sage MAS 200 SQL is the SQL server version of Sage MAS 90. It is based on the SQL architecture and can run on any network system.
Sage MAS 90 Small Business Edition (SBE) is the 2 user version of Sage MAS 90.
(permalink)If you have a maintenance plan that has lapsed past its expiration date, please contact Sherry Simerman at 800.232.8913 at DWD Technology Group. She will work with you and our contacts at Sage Software to bring your maintenance plan up to date.
(permalink)Sage Software and DWD Technology Group each handle different aspects of support for your Sage MAS 90 accounting system.
If you have a software question and are on a Sage telephone support plan, you should first contact Sage Software directly.
DWD Technology Group's software consultants are highly skilled and dedicated to the needs of your business. They provide phone, on-site, and remote services including:
· Sage MAS 90 installation and configuration
· Systems integration with 3rd party applications
· Software customization & custom Crystal Reports
· Sage MAS 90 training
· Sage MAS 90 upgrades
· System analysis - to optimize your software usage
· Network and hardware installation
· Network and hardware repair
· Network and hardware upgrades
· Network and hardware maintenance
(permalink)Sage MAS 90 works well for wholesalers, distributors, manufacturers and retail or service industry businesses. We understand every business is unique and it is our desire to learn how you are utilizing your current software package, what needs are not being met, as well as any additional functionality you may require. Your systems consultant will help you understand how Sage MAS 90 can provide the information you need to run your business.
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Sage MAS 90 and Sage MAS 200 Version 4.1 includes the most frequently received customer enhancement suggestions including improved personalization, customization and new intergration capabilities.
Version 4.1 Enhancements
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