DWD's MIP Expertise
Organizations often spend several months reviewing accounting software in an effort to ensure the investment they make will enhance their financial reporting capabilities. An area that is just as critical, but sometimes overlooked, is the key role their consultant will play in the success of this transition.
DWD Technology Group (DWD) has developed a reputation for excellence in assisting our clients minimize the impact of a conversion, while maximizing the potential of their new software.
Highly Qualified Sales and Support Staff
The DWD consultants who will assist you during the sales and the implementation/training phases are all Certified Public Accountants with five or more years experience in the software consulting industry.
Proven Track Record
With over 100 MIP clients, DWD has demonstrated their longstanding commitment to the nonprofit community. And because the most critical step in a successful installation is the proper design of your chart of accounts, you can be assured of having the expertise that will help you evaluate the most effective way of structuring your new software.
Continuing Commitment to Our Clients
Being awarded your business through the sale of the software is only the beginning of DWD's commitment to our customers. To help assure their continued success, DWD sponsors User Groups in four locations. We invite our clients to meet together to discuss recent enhancements in the software and to share their knowledge of MIP with fellow users. Our clients have overwhelmingly supported our efforts by increasing the attendance at our most recent meetings to more than 90 individuals.
Outstanding Customer Service
Over the last three years our clients have been asked to rate DWD services on a scale of 1 to 10 (10 being the highest). We have received scores of 9+ in response to the following:
- The DWD team treats me with integrity, honesty and respect. Working with them is a pleasure.
- The DWD team displays a high level of knowledge and expertise.
- My primary DWD contact has taken the time necessary to develop a thorough understanding of all expectations of our relationship.
By selecting DWD Technology Group as the partner who will assist you during your software conversion process, you will have taken a major step in assuring the success of your installation - not only today, but for years to come.