Sage ACT! is the top customer relationship management (CRM) software that helps organize contact information, manage daily responsibilities, and market/communicate more effectively to increase productivity. ACT! integrates with popular accounting software solutions to provide an end to end business management solution spanning the front and back office.
With over 2.7 million users, ACT! is recognized for being easy to learn and use, and is an effective solution for anyone who regularly works with contacts.
What Makes DWD's ACT! Services Unique?
- Our consulting team has a keen understanding of sales and marketing challenges coupled with real world business experience.
- We realize no two businesses are alike and take the appropriate time to understand your unique needs.
- An organization with multiple ACT! certified consultants to fulfill your consulting and training needs.
- ACT! Premier Trainer certified, delivering the highest quality training either online, onsite or in classroom format.
- One of the top ACT! resellers in the country, offering exceptional value in product purchases.
Our focus is to provide a solution to enhance the operation of your business and produce greater bottom line performance.
ACT! SERVICES PROVIDED BY DWD:
Product Selection & Purchase
With a variety of product options available, it is essential to have access to the appropriate expertise to assist you with the decision making process. DWD will work with you to determine the best deployment option for your organization, and network configuration. As a top ACT! Platinum Select reseller, we can place any order for software at significant discount.
Our comprehensive ACT! consulting services involve one or more of the following elements:
- Discovery / Needs Analysis
- System Design / Test Environment Creation
- Customization / Data Import
- Report Design / Template Creation
- Deployment / Installation
- Project Planning and Documentation
Throughout the process we keep in mind key principles of meeting the stated business objectives of using ACT! and ensuring maximum adoption of the product by the ultimate user.
Training represents the cornerstone of an ACT! implementation and is the key ingredient to successfully leveraging your investment. However, the ACT! training needs of two organizations are never the same. Comprehending the ultimate needs and objectives is our starting point for designing a customized training course for your team. Our team of ACT! Premier Trainers will work closely with the appropriate members of your organization to define requirements and plan course content. DWD has a number of training delivery options, including onsite at your facility, web based or at one of our offices.