When you integrate these two powerful systems, all your employees will have access to the information they need to provide exceptional customer service.
With the release of v 4.5, Sage Software has focused on linking these powerful, complimentary systems together creating new ways for you to increase customer satisfaction, improve cash flow, save time, and earn a better return on your investments. Having an integrated ERP and CRM system means it doesn’t matter which system data comes from because you have a true single view of the customer.
Sage CRM not only offers tools for the sales, marketing and customer service teams, it also provides decision makers with the ability to translate that information into meaningful, actionable data.
Benefits of Sage CRM To Your Business:
- Provides single view of relevant business information.
- Enables customer issues to be tracked and responded to regardless of who answers the complaint.
- Eliminates manual/duplicated processes.
- Delivers detailed information on the lifetime value of customers and enables profitable customers to be easily identified.
- Captures feedback from customers on product or service issues.
Would you like to see a free demonstration of Sage CRM? Contact me at firstname.lastname@example.org or 260.423.2414.