Custom Managed Services You have invested in your IT infrastructure and rely on its performance, security and reliability. DWD's custom managed services ensures you have a qualified team proactively supporting this critical asset. With DWD's custom managed services, you leverage the knowledge and experience of IT experts who possess a thorough understanding of networks, server backups, patch management, network monitoring, network security and more. DWD's Custom Managed Services Key Areas: Routine proactive maintenance - DWD's routine proactive maintenance applies critical updates and service packs to servers to improve the security and reliability of your environment. 24X7 technology monitoring - Monitoring of servers, workstations and network appliances to minimize downtime and business interruption. Our proactive monitoring service identifies issues effecting the security, performance and reliability of your IT infrastructure.Biannual Virtual CIO meetings - We will recommend specific ways technology can make your business more efficient, more economical and competitive in your industry.Integration - We become a part of your team, as opposed to a reactionary, break-fix network group. We head off problems before they become real issues.Predictable Spending - Customized for your business, stable monthly budget enhanced by capacity planning and trending. DWD can custom tailor a bundle of services to meet your managed services needs. Our personalized plans offer several services to help your business run more efficiently.