IT/Network The network engineers at DWD have an average of 17 years of IT experience and have contributed many years of service at DWD. Our network engineers consist of Microsoft® Certified Systems Engineers (MCSE), Citrix™ Certified Administrators (CCA) and Certified Novell® Engineers (CNE). Our dedication to customer satisfaction and our strong technical expertise set us apart. Our Network Engineers Provide Phone, On-site & Remote IT/Network Support: Network design, installation and support Routing, firewall and security configuration Data backup and data recovery Outsourced network management Systems integration Connecting remote offices Virus/spyware protection and removal Network assessments - to optimize your investment Why DWD Technology Group for Your Network Support? High Level of Technical Expertise - our network engineers have a combined 85 years of IT consulting experience and keep pace with current technology through continual training. Effective Communication - our network engineers recognize technology can be difficult to understand and make every effort to speak without using technical jargon. Local and Personal Support - you will receive IT support through a primary network engineer from our office. Additionally, a team of network engineers is available to provide back-up support on an as needed basis. Longevity of IT Staff - we make employee fulfillment a priority resulting in a phenomenal employee retention rate allowing you to build strong, lasting relationships with our network engineers. Remote Network Support - in addition to traditional on-site services, DWD offers remote support - regardless of your location. This provides quick, interactive support while saving travel time and costs.