Why Choose DWD? ETHICAL WAY OF DOING BUSINESS DWD Technology Group is a division of Dulin, Ward & DeWald, Inc. a full service Certified Public Accounting firm. The high integrity and ethical standards required of today’s CPA firms are reflected in the practices of the Technology division. Our decisions are based solely on what’s best for our clients and our desire to see them succeed. EXTREME FOCUS ON CLIENT SATISFACTION Maintaining an extraordinary level of client satisfaction is the real driving force of DWD Technology Group. This has been accomplished through a keen focus on building solid, trusting relationships and delivering what is promised. As a tool to measure client satisfaction and improve business procedures, we send out random satisfaction surveys asking clients to rate our performance. We use the client satisfaction survey results to help identify our strengths as well as those areas that need improvement. EXPERIENCE AND LONGEVITY OF STAFF DWD recognizes the importance of building solid, trusting relationships with its clients. We work hard to keep our clients happy and we work hard to keep our employees happy. This has resulted in a phenomenal employee retention rate which allows our clients to build strong, long lasting relationships with our consultants. The network engineers at DWD have an average of 13 years of IT experience and have contributed a minimum of 4 years of service at DWD. Our network consultants consist of Microsoft® Certified Systems Engineers (MCSE), Citrix™ Certified Administrators (CCA) and Certified Novell® Engineers (CNE). The software consultants at DWD have a minimum of 4 years of systems consulting experience, many of which are also CPA’s with both accounting and technical expertise. They hold the following certifications: Sage 100 Master Developer, Certified Sage 50 to Sage 100 Conversion Specialist, Sage 50 Premier Trainer and ACT! CRM Premier Trainer.